And How Much Should I Charge?
Another essential piece in the puzzle – yet one of the most complex to determine – is to know how and how much to bill for our services. There’s of course no single answer to this because it all depends on the industry, the client, the country, our experience and reputation, etc. However here are a couple of things to keep in mind:
My only explanation so far is that by trying to pay as little as possible, they attract unskilled people and try to compensate by adding rules, controls, penalties, etc.
On the other hand, customers that pay well also tend to be the most enjoyable to work with. In my case, customers ordering projects of several thousand euros usually simply tell me the expected result and then let me do my job. Needless to say, I don’t cause troubles when they request adjustments and such, and I willingly contribute with ideas or take initiatives. The result is that I’m well-paid and they’re extremely happy of what they get.
On the other hand, customers who enter into endless negotiations for a couple of dozen euros also tend to constantly want to check my work, impose super short deadlines, try to automatize their processes to the point that it becomes impossible to make any suggestion or do anything a bit outside the box (even if it would provide added value), etc.